When the planets are moving backwards, just a fancy term for going backwards in course. Which Mercury is about to do here in a few days, be aware of communication issues and mail delays. Get delivery confirmation & insurance on anything you send out. Also last Mercury Rx, my phone completely shut down the whole time. I must admit I have an ancient flip phone, but it usually works great!
PS- Did you enter your latitude & longitude and minutes? It wouldn't work for me at first because I didn't know what to put in the "minute" part...

but I eventually figured it out.
How strange that not having retrograde planets wouldn't produce a report??? Do you happen to have your south node in your 6th house?